Privacy Policy
Last updated: 2026-06-19
What we collect
- Account. Email, name, and profile picture from your Google account.
- Usage. Records of separations you start (source URL or upload filename, time window, quality, stem) and the resulting outputs.
- Saved sections. Labels, time windows, stem-mix preferences you save for replay in Studio or the extension.
- Billing. If you upgrade to Pro, PayPro Global (our authorized reseller / merchant of record) handles your payment and card data — we never see card numbers. We keep your PayPro order and subscription IDs and invoice history.
- Technical. Standard server logs (IP, user agent, timestamps), kept for up to 30 days for abuse prevention.
What we don't collect
- The Riffloop browser extension separates audio entirely on your device — that audio is never uploaded to our servers.
- We don't keep uploaded audio files after separation completes — they're deleted within 24 hours.
- We don't keep separated stems indefinitely — cached stems are pruned after 7 days of inactivity.
- We don't sell or rent your data to third parties.
- We don't run ad-tracking pixels or third-party analytics that personally identify you.
How we use it
- To run the service: separate audio, sync your sections, enforce rate limits.
- To bill you (via PayPro Global) if you're on Pro.
- To prevent abuse (rate limits, ToS enforcement).
- To respond to support requests.
Third-party services
- Google — sign-in.
- PayPro Global — billing / payment processing.
- Cloudways / DigitalOcean — infrastructure.
Each has its own privacy policy.
Your rights
- You can delete your account at any time from Settings. We remove your account record, saved sections, settings, and separation history within 30 days.
Children
riffloop isn't directed at children under 13. We don't knowingly collect data from minors.